So I found a reciept for a pair of Samsung earbuds. The reciept also included the serial number on it. So not only do I have a serial number but a legit proof of purchase. So I want to be able to get said product what would be a good way to go about this with Samsung and not get them to want me to return item. Buy I guess if they did I could send a empty box. But these came from a store and not them, is that going to be a issue that I need to think about. I just need some pointers on how to go about this and some things to be aware of and how to avoid getting into that situation by saying the wrong thing. Appreciate the insight
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